Redeem My PointsPRIVACY STATEMENT
Automatic Collection of Anonymous Information
Personally Identifiable Information
Information Use
Disclosure of Information
Children's Privacy
"Cookies" and Advertisers
External Links
Security
Choice/Opt-Out
Data Quality/Access
Contacting Us
All of the brands cited herein are registered trademarks
L'Oréal Professionnel has adopted this Privacy Statement in order to inform you of its policies with respect to information collected from this website. Your use of this website constitutes your acceptance of this Privacy Statement and your consent to the practices it describes.
Information Collected on www.lorealprofessionnel.com
Automatic Collection of Anonymous Information
When you visit the L'Oréal Professionnel website, like when you visit most other websites, certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the internet (such as "aol.com" or "earthlink.net"), the date and time you access the site, the pages you access while at the L'Oréal Professionnel website, and the internet address of the website, if any, from which you linked directly to the L'Oréal Professionnel site. This information is not personally identifiable.
Personally Identifiable Information
Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, social security number, email address or any information you submitted to lorealprofessionnel.com that identifies you individually. Lorealprofessionnel.com will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want lorealprofessionnel.com to obtain any personally identifiable information about you, do not submit it. You can visit and browse the L'Oréal Professionnel website without revealing personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below. Lorealprofessionnel.com may collect personally identifiable information about you from its website by methods such as the following:Registration Forms - If you are offered the opportunity to enter a promotion, to become a registered user of the L'Oréal Professionnel website, or to opt-in to receive L'Oréal Professionnel information through another site, you must apply by filling out the registration form on the site. This form requires certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, areas of interest, product usage, and/or a unique individual password. Email and other voluntary communications - You may also choose to communicate with lorealprofessionnel.com through email, via our website, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.
Information Use
Lorealprofessionnel.com may use the personally identifiable information collected through its website primarily for such purposes as:
Disclosure of Information
Lorealprofessionnel.com does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. L'Oréal Professionnel may use unaffiliated companies to help it maintain and operate its website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. L'Oréal Professionnel may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law. Finally, as L'Oréal Professionnel's business develops, it may sell or buy corporate assets, and in such transactions customer information may be one of the transferred business assets. If L'Oréal Professionnel, its internet businesses, or substantially all of its assets, is acquired, customer information may be one of the assets transferred.
Children's Privacy
This website is directed toward and designed for use by persons aged 13 or older. Lorealprofessionnel.com will not approve applications of, or establish or maintain accounts or memberships for, any child whom lorealprofessionnel.com knows to be under the age of 13. Lorealprofessionnel.com does not solicit or knowingly collect personally identifiable information from children under the age of 13. If lorealprofessionnel.com nevertheless discovers that it has received personally identifiable information from an individual who indicates that he or she is, or whom L'Oréal Professionnel otherwise has reason to believe is, under the age of 13, lorealprofessionnel.com will delete such information from its systems. Additionally, a child's parent or legal guardian may request that the child's information be corrected or deleted from lorealprofessionnel.com's files by contacting us at 1-800-545-8152 ext 4524.
"Cookies" and Advertisers
The L'Oréal Professionnel website's server, or the servers of companies that are used to operate this site, may place a "cookie" on your computer in order to allow you to use the website and to personalize your experience.A "cookie" is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer's hard drive. Cookies allow serieexpertusa.com to recognize your computer while you are on its website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website.The advertisers and/or other content providers that may appear on this website may also use cookies that are not sent by the L'Oréal Professionnel website. Such ads or content may contain cookies that help track and target the interests of users of this website in order to present "personalized" advertisements or other messages that the user might find interesting. L'Oréal Professionnel is not responsible for any such cookies.Most web browser applications (such as Microsoft Internet Explorer and Netscape Navigator) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of this website.
External Links
The L'Oréal Professionnel website may contain links to other websites, including those of advertisers or third party content providers who offer downloads on lorealprofessionnel.com. Please be aware that L'Oréal Professionnel is not responsible for the privacy practices or the content of other websites. Websites that are accessible by hyperlinks from the L'Oréal Professionnel website may use cookies [link to "Cookies" section]. L'Oréal Professionnel encourages you to read the privacy statements provided by other websites before you provide personally identifiable information to them.
Security
Lorealprofessionnel.com maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the site, transaction information is transmitted to and from lorealprofessionnel.com in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. Lorealprofessionnel.com restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.
Choice/Opt-Out
In order to provide service registered L'Oréal Professionnel Salons, lorealprofessionnel.com will send you communications related to your transactions, security or the administration of its website. From time to time, serieexpertusa.com and its affiliates may also wish to send you other messages or updates about serieexpertusa.com, its affiliates, or their promotions and other activities. If you do not wish to receive non-transaction/security related communications from serieexpertusa.com and its affiliates, please check off the appropriate box on your profile in the L'Oréal Professionnel Salon Registration section of the site.
Data Quality/Access
For L'Oréal Professionnel Salons who have registered, lorealprofessionnel.com allows you to change, update, or delete the information you may provide in your optional registration form. If you would like to change, update, or delete your personal information, you may edit your profile in the L'Oréal Professionnel Registration section of the website. Changes to this Privacy Policy Lorealprofessionnel.com reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, lorealprofessionnel.com will post a notice on its homepage and a link to the new policy.
Contacting Us
If you have questions about this privacy statement, the information practices of L'Oréal Professionnel or your dealings with lorealprofessionnel.com, please contact L'Oréal Professionnel Consumer Affairs, PO Box 98 Westfield, NJ 07091 or call Consumer Affairs at (800) 345.5012. Copyright © 2003 L'Oréal USA, Inc. All trade marks registered. All rights reserved. In accordance with laws governing literary and artistic property rights or other similar rights, the reproduction or redistribution of the elements that make up the L'Oréal Professionnel website, in whole or in part, is strictly prohibited.
All of the brands cited herein are registered trademarks.
L'Oréal Professionnel is happy to welcome you to its website. While L'Oréal Professionnel has endeavored to ensure the accuracy of the information accessed via the website, L'Oréal Professionnel does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the website, and declines all responsibility for technical inaccuracies or other errors. L'Oréal Professionnel declines all responsibility for any difficulties encountered in accessing the site or for any communication line failure.